Customers of 666Bet who were struggling to withdraw their personal funds have received good news as the UK Gaming Commission announced that the company has returned money to numerous customers.
Online gaming operator confirmed that they have set the deadline of May 24 for withdrawal requests, stating that withdrawal requests made after May 24 will not be processed. The UK Gambling Commission has advised players to make withdrawal requests because those who don’t make the date will have to recover debts in court.
The Gambling Commission explained that when players place a bet, they enter into a contract with the operator, but once the deadline has passed, customers will have to pursue their debts separately. The commission also explained that there is no guarantee that customers will get all their money back.
Online gaming operator’s problems began when Paul Bell, director of 666Bet, was arrested in connection with a money-laundering and fraud investigation. It didn’t take too long for the Gaming Commission to suspend the company’s license, but the gaming operator claimed that the investigation is not related to 666Bet activities and that no one would suffer financial loss.
However, when the 666bet license was suspended on March 21, the site went offline without providing any information to its customers, except that it was under maintenance due to unexpected circumstances. To get their money back, customers launched an online petition calling 666bets a thief.
Although many customers feared they would lose thousands of pounds and never recover their balances, 666Bet has now begun returning funds to affected players. The operator has instructed customers to open accounts with payment provider Skrill to facilitate the processing of outstanding withdrawals, and the UK Gambling Commission says a significant number of repayments have already been completed via Skrill.
666Bet added that it is currently unable to respond to individual customer enquiries because its team is focused on processing pending withdrawal requests. The Commission confirmed the company is taking steps to repay player funds despite ongoing technical issues, noting that the site’s downtime does not prevent repayments from being processed.
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